Privacy Policy

Kasih Sayang Resort values your privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Personal details such as your name, email, phone number, and booking information when making reservations or inquiries.

• Non-personal data such as browser type, device information, and website usage for analytics.

2. How We Use Your Information

• To process bookings, confirm reservations, and provide customer service.

• To send updates, promotions, and resort news (only if you have opted in).

• To improve our website, services, and guest experience.

3. Sharing of Information

• We do not sell or rent your personal data to third parties.

• Information may be shared with trusted service providers (e.g., booking platforms, payment processors) to complete transactions.

• We may disclose information when required by law.

4. Data Security

• We implement reasonable security measures to protect your personal information.

• However, no system is completely secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

• Our website may use cookies to enhance user experience, track website performance, and personalize content.

• You may disable cookies in your browser, but some features of the website may not function properly.

6. Your Rights

• You may request access to, correction of, or deletion of your personal information by contacting us.

• You may opt out of marketing emails at any time.

7. Updates to Policy

• Kasih Sayang Resort may update this Privacy Policy as needed. Any changes will be posted on our website.